There is certainly no shortage of calls coming into call centers causing a strain in delivering excellent customer service as delivering superior customer experience is a strategic priority and imperative today. With this influx, organizations are turning to new technologies to optimize their brands and enhance the customer experience. With our guest speaker ‘ Mr. Anil Kumar, Senior Director, Uniphore Software Systems’, explore how the BPO industry can evolve to meet customer demands.
Through this webinar, you will learn:
Uniphore is the global leader in Conversational Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore gives you THE POWER TO improve customer experience and realize operational efficiencies. Learn more on https://www.uniphore.com
Fill the details and will send you the agend